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IMH – Immediate Mental Health & Safeguarding Support (United Kingdom)
Official Signposting Information for Children and Young People
IMH provides structured signposting to statutory and voluntary support services for children and young people experiencing mental health difficulties, emotional distress, or safeguarding concerns.
🚨 Emergency Situations
Where there is immediate risk to life or serious harm, individuals should contact emergency services without delay:
Emergency Services: 999 (Police, Ambulance, Fire and Rescue)
Alternatively, attend the nearest Accident & Emergency (A&E) Department
🧠 Mental Health Crisis and Urgent Support
Where an individual is experiencing acute psychological distress, suicidal ideation, or inability to cope:
Samaritans: 116 123 (available 24 hours, free of charge, confidential)
NHS 111: Call 111 for urgent health and mental health assessment and guidance
NHS Online: 111.nhs.uk
💬 Emotional Distress, Anxiety, and Psychological Support
Where an individual is experiencing anxiety, panic, low mood, or emotional overwhelm:
Childline (under 19 years): 0800 1111 | childline.org.uk (24-hour service)
Shout Crisis Text Service: Text SHOUT to 85258 (24/7 text-based support)
🚓 Safeguarding Concerns: Abuse, Neglect, or Unsafe Environments
Where there is concern regarding physical, emotional, or sexual abuse, neglect, or risk within the home or community environment:
Childline (24 hours): 0800 1111 | childline.org.uk
In circumstances of immediate danger: 999
Disclosure may be made to: school safeguarding personnel, social care services, or a registered medical practitioner (GP)
💻 Online Safety and Digital Risk Exposure
Where an individual is affected by online exploitation, grooming, harassment, coercion, or inappropriate digital contact:
Immediately cease communication with the individual concerned
Utilise in-platform reporting and blocking mechanisms
CEOP Safety Centre: www.ceop.police.uk
Childline: 0800 1111
🏫 Educational, Peer-Related, and Social Difficulties
Where difficulties arise within educational settings or peer relationships, including bullying, exclusion, or significant social stressors:
School designated Safeguarding Lead
Pastoral or student welfare services
School-based counselling services
Childline (24/7)
🏠 Family Environment and Domestic Circumstances
Where an individual is affected by family conflict, instability, bereavement, or caregiving responsibilities:
Childline (24/7): 0800 1111 | childline.org.uk
School safeguarding or pastoral staff
General Practitioner (GP) services
Local authority children’s services where appropriate
🧑🦽 Young Carers and Care Responsibilities
Where a child or young person is providing care for a disabled, ill, or vulnerable parent or guardian:
Local Young Carers Services
Carers Trust: carers.org
School safeguarding or pastoral support teams
📌 Statement of Principle
IMH recognises that all disclosures and presentations of distress are valid. Individuals are advised that appropriate support is available across statutory, clinical, educational, and voluntary sectors.
Engagement with support services is encouraged at the earliest opportunity.
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